Influencing people: Alan Whiteley
PUBLISHED: 11:18 19 November 2010 | UPDATED: 17:24 20 February 2013
A profile of people from all walks of life who influence those around them for the better and make a positive difference to the North East
The Thistle Hotel in Middlesbrough is the only chain hotel within the town centre of Middlesbrough and has a strong bias towards the corporate market. Its General manager is 35 year old Alan Whiteley, who has a background in people management gained with major employers in the industry.
Meeting and events business has increased over the past two years. Since the refurbishment of the main banqueting suite it has become a major player in the market for dinners, parties and wedding receptions.
The hotel recently scooped the highly prestigious 'Excellence Through People' award at the HRS Hotel Excellence Awards, the equivalent of the hotel industry Oscar awards.
Alan says the secret of success is to look after your employees. 'In turn they will look after you and the business tell them never give up trying, and trying again, until you make it right - the key to success in any business.'